Details on the WAC’s planned reopening
Here is what you need to know about WAC hours and rules when the Club reopens.
June 5, 2020
Dear fellow WAC members,
Great news! The state of Washington has approved King County’s application to move into a modified Phase 1 of the Safe Start plan. This means some areas of the WAC will reopen this Monday, June 8.
We can now restart doing more of what we love to do and bringing our caring community back together. It is our hope that this move into Phase 1.5 will mark the beginning of a path through to Phases 2, 3 and 4 in a relatively smooth timeline. This beginning brings some lightness and hope following the shutdowns initiated 12 weeks ago by COVID-19.
The following WAC areas will resume service on Monday, June 8. As part of reopening and being allowed to operate, we all need to be mindful and supportive participants in following the guidelines required by the state. Please give your WAC number at the lobby-level Welcome Desk in a formal check-in as you enter the Clubhouse. Please wear a mask, be conscious of social distancing, use the provided hand sanitizer, and wash your hands frequently. Please do not come to the WAC if you’re experiencing any COVID-19 symptoms or have been in contact with someone who tested positive in the previous 14 days.
We ask that you be committed to taking care of each other.
Phase 1.5 services
Spa at the WAC
No cash accepted. Clients will automatically be charged 20 percent gratuity. All clients will be required to take their own temperature prior to service. Masks must be worn by all members/clients. Open for hair, nails, some waxing, spray tans, and lash tinting. No blow-drying or multiple processes. No massage services. Please do not arrive early for appointments. If you arrive early, please wait in the Noble Room on the lobby level.
No cash accepted. Clients will automatically be charged 20 percent gratuity. All clients will be required to take their own temperature prior to service. Masks must be worn by all members/clients. No shaves or in-person shoe shines. Maximum of two clients in the Barbershop. Please do not arrive early for appointments. If you arrive early, please wait in the Noble Room on the lobby level.
One-on-one personal training and Pilates
One-on-one personal training and Pilates by appointment only. Per state guidelines, high-risk clients are not permitted in Phase 1.5. This includes anyone over age 65 and people with serious underlying medical conditions, such as chronic lung disease, moderate to severe asthma, and people who are immunocompromised. No showers available. Social distancing in effect. Masks recommended. Clients must sign COVID-19 waiver. No towel service or water cups. Please bring your own towel and water bottle. If you arrive early, please wait in the Noble Room on the lobby level.
Open Monday–Friday, 7 am–6 pm; closed weekends. Appointments required. No walk-ins.
Physical therapy only. Physical therapists will take patients’ temperature prior to service. Masks must be worn by all members/clients. If you arrive early, please wait in the Noble Room on the lobby level.
Here we go! We look forward to seeing you soon and to opening more of the Clubhouse as soon as we can.
Chuck Nelson and the WAC team
May 30, 2020
The WAC is closely following communication from Washington state and King County. The Club will begin reopening operations—based on modified Phase 1 and Phase 2 guidance—as soon as the state allows. We look forward to bringing our WAC community back together at the Clubhouse very soon. Please see below for more information.
May 27, 2020
Dear fellow members,
Every day is one day closer to getting back into the WAC! As we continue to receive guidance from the governor’s office on the phased reopening plan and potential timelines for different areas of the WAC, our team is also constantly gathering information and best practices from national and local health authorities, club industry organizations, club consultants, and our peer clubs around the country and world. Our goal and commitment is to ensure that the resumption of WAC services is done with a full focus on health and safety, meeting not only state requirements but also the highest standards of our profession.
In doing so, there will be changes to your normal routine when you come into the Clubhouse. Each department has crafted protocols to provide quality WAC service in an environment that keeps members, guests, and team members safe. Cleaning and disinfecting of the facilities will be constant. Hand sanitizer will be available throughout the Clubhouse. These protocols and processes can only be effective if everyone in the building is fully cooperative and takes responsibility not only for keeping themselves healthy but others as well.
Team members will be attesting to their good health prior to each shift, and we ask that members who are showing symptoms or not feeling well stay home. If you are in the Clubhouse and showing obvious symptoms, you will be asked to leave. Please follow the fundamentals we all have learned so well: wash your hands frequently and thoroughly, cover coughs and sneezes, use hand sanitizer, stay six feet away from others. Our team members will be wearing masks. We strongly encourage you to do the same. Masks will be available for you in the Clubhouse. Let’s take good care of each other!
There is no new normal; there is only new. A new normal will likely develop as rules and behaviors and anxieties adapt and change and ebb and flow as necessary. We are many months away from any established new normal. In the meantime, let’s embrace what we have and enthusiastically and with positivity keep our focus on today and what we can accomplish in today’s circumstance.
The WAC has been Seattle’s go-to place for comfort and growth and joy for 90 years, and we will continue to be that place.
These are the things we need to do to open our club and keep it open!
Reopening, Phase 2
It is still unclear when Phase 2 will begin in King County. We are closely monitoring news from the governor’s office and the daily COVID-19 case reports from the state Department of Health. When Phase 2 does begin, the WAC will reopen two restaurants, the Club Shop, Barbershop, and some Spa at the WAC services. These areas will be operating with amended hours and new protocols that will be strictly enforced. These new processes are subject to change based on new guidance from the governor’s office and as we continue to learn. We are excited to get our community back together. Here is a look at how things will operate as we happily resume providing service to the membership. (Note: The Inn at the WAC is scheduled to reopen June 22.)
Hagerty’s Sports Bar
Open every day, 11:30 am–8 pm
No cash accepted. Members allowed to bring only one guest per visit. Fifty percent seating capacity, fewer tables, six-foot distancing required between each table. Tables of five will be the largest groups permitted and the only reservations accepted. All other seating will be first come, first served with self-seating. No seating at the bar counter. No standing to eat or drink. Please be patient with the limited seating and smaller service staff, necessary to maintain a smaller workforce and assist with social distancing requirements for all.
Takeout: We will offer curbside pickup of food and beverage from our Hagerty’s menu during all operating hours. A “Text & Go” number will be published along with the pickup menu for members to use in texting in their orders.
Open every day, 8 am–6 pm
No cash accepted. Six-foot social distancing with floor markings and every other booth not available. “Text & Go” orders available for ordering in advance and pickup: 425.368.5706. No self-service fruit or salad bar station. No freestyle soda machine usage.
Open 8 am–8 pm every day for use as a drop-in work area.
Torchy’s Restaurant & Bar
Groups and meetings of up to five people allowed.
Open Monday–Friday, 8 am–4 pm; closed weekends
No cash accepted. Maximum of four customers at a time. Social distancing.
Spa at the WAC
Open Monday–Friday, 11 am–7 pm; Saturday, 9 am–5 pm; closed Sunday. Appointments required. No walk-ins.
No cash accepted. All clients will be required to take their own temperature prior to service. Masks must be worn by all members/clients. Open for hair, nails, some waxing, spray tans, and lash tinting. No blow-drying or multiple processes. No massage services. Please do not arrive early for appointments. If you arrive early, please wait in the Noble Room on the lobby level and you will be contacted when the Spa is ready for you.
Open Monday–Thursday , 9 am–6 pm; Friday 8 am–5:30 pm; Saturday 8 am–2 pm; closed Sunday. Appointments required. No walk-ins.
No cash accepted. All clients will be required to take their own temperature prior to service. Masks must be worn by all members/clients. No shaves. Maximum of two clients in the Barbershop. Please do not arrive early for appointments. If you arrive early, please wait in the Noble Room on the lobby level and you will be contacted when the Barbershop is ready for you.
Open for physical therapy appointments only. Please do not arrive early for appointments. If you arrive early, please wait in the Noble Room on the lobby level and you will be contacted when the Wellness Center is ready for you. Masks required in the Wellness Center.
Trainers will use multiple venues and work staggered schedules. One-on-one training only. Clients under age 65 only. No showers available. Social distancing in effect. Masks recommended.
Inn at the WAC
Currently slated to reopen June 22.
When operations resume: Open 24 hours, seven days a week.
Overnight rooms available. Daily use rooms available as remote office or workspace.
Open 24 hours, seven days a week. Has remained open throughout.
Reopening, Phase 3
Phase 3 could start as soon as three weeks after Phase 2 begins. When it does, here is the plan.
Men’s, Women’s & Coed Fitness
Men’s and Women’s Fitness open Monday–Friday, 4 am–8 pm; Saturday, 6 am–7:30 pm; Sunday, 7 am–7:30 pm
Coed Fitness open Monday–Friday, 5 am–8 pm; Saturday, 6 am–7:30 pm; Sunday, 7 am–7:30 pm
Weekday cleaning closures: Women’s Fitness (1:30–2 pm); Men’s Fitness (2–2:30 pm); Coed Fitness (2:30–3 pm)
Members and Inn at the WAC guests only. It is recommended that older adults utilize workout facilities 9–11 am. Areas will be shut down 30 minutes daily for deep cleaning. Cleaning will include use of an electrostatic disinfecting system. Each facility has a capacity limit. If you arrive when the area is at capacity, you will be asked to either use another area or to wait in the Noble Room. It is your responsibility to practice social distancing and disinfect equipment after use. Each user will be issued a disinfectant spray bottle at sign-in. Towels will be issued by desk staff. Towels and spray bottles will be cleaned with a UV wand prior to distribution. Some cardio equipment may be blocked off to create social distancing. A limited number of plexiglass guards have been purchased to keep more equipment available.
Members and Inn at the WAC guests only. Practice social distancing in all areas of the locker rooms. Wait to use your locker if another member is within six feet. Do not linger in locker rooms. Please bring your own toiletries/products. No products provided. Towels will be distributed by staff. Every other sink and shower will be blocked off. No steam room or hot tub use. Sauna use limited to two users at a time.
Open Monday–Friday, 5 am–8:30 pm; Saturday, 6 am–7:30 pm; Sunday, 7 am–6:30 pm
Lap swim and water exercise classes, Monday–Friday.
Members and Inn at the WAC guests only. Registration system will be in place for all lap swim times and family swim on weekends. Pool equipment (noodles, kickboards, etc.) will not be available. Foot coverings required outside of the pool. Towels will be distributed by staff. Please bring your own toiletries/products. No products provided in family changing room.
Gym and sports courts
Members and Inn at the WAC guests only. Group fitness classes (other than group cycling) will be held in the 8th Floor Gym. Group fitness schedule to be published prior to Phase 3 reopening. No racquetball, handball, squash, or basketball unless single player, or two players who have been quarantined together for at least 14 days. No Pickleball, badminton or volleyball. Running track is open. Towels available in the Sport Shop.
Group fitness classes
Group fitness schedule to be published prior to Phase 3 reopening.
Members and Inn at the WAC guests only. Do not arrive early or linger after class. Bring your own water and yoga mat. Please clean up after yourself. Classes will have a maximum capacity. Please use floor markings for social distancing. The WAC will continue to offer live online classes.
We miss you all, and we’re looking forward to being allowed to resume operations.
See you soon!
Chuck Nelson and Rose Mitchell
President & CEO and Chairwoman of the Board of Governors
May 15, 2020
Dear fellow WAC members,
The proposed phased approach to reopening the Washington state economy following the statewide Stay Home, Stay Healthy order now gives us guideposts on our plan to reopen the WAC. You can view the state’s phased approach here.
We are currently in Phase 1 until at least May 31. Phase 2 could begin as early as June 1 and authorizes the possibility of restricted opening of our restaurants, barbershop, some Spa at the WAC services, and the Club Shop and Sport Shop. Fitness areas, including the pool, are included in Phase 3, possibly opening on June 22.
**Please note: King County may not enter Phase 2 on June 1. Daily new case counts remain above the required threshold. We are carefully following news from the governor’s office and the state Department of Health. Updated: May 26, 2020**
Our catering areas are allowed to accommodate meetings of up to five people in Phase 2 and can go up to 50 people at a time in Phase 3. The Inn at the WAC will begin accepting overnight reservations starting June 1 and will also be booking a limited number of rooms for daily use as office suites.
Phase 4 appears to open up nearly all of the Club’s normal activities, possibly by mid-July. As we go through this process, there will be multiple state-ordered restrictions and rules that will require us to provide our facilities and services in different ways than we did prior to the mandated clubwide closure.
The reopening of each area of the Club will come with many health- and safety-related requirements that must be met. The WAC is committed to doing everything we can to be a safe environment for everyone in the building—members and team members. We will strictly follow the rules and will ask that members do the same. There will be changes and perhaps inconveniences, but they will be worth it to be back together.
We are in constant planning and updating mode as new information is dispensed by the governor’s office, and we will communicate new details on what it all means to you as we get them. The way this virus spreads requires that we take great care of each other, not just ourselves. Safe distancing throughout the Clubhouse, capacity limitations in every area, masks worn by team members and strongly encouraged for members, consistent disinfecting of all spaces, eliminating as many common touchpoints as possible, providing hand sanitizer and disinfectant wipes in multiple locations, closing spaces at times each day for an extra cleaning and sanitizing—we all must do our part, Club and members, keeping each other safe and accelerating the WAC and our community down the path to full recovery.
Every day is one day closer to getting back into the WAC!
Stay healthy and see you soon,
Chuck Nelson and Rose Mitchell
President & CEO and Chairwoman of the Board of Governors
May 2, 2020
Dear fellow WAC members,
From the beginning of the COVID-19 outbreak, the Washington Athletic Club has been committed to following the guidelines and recommendations of global and local health authorities. The Club adapted, changed, canceled, and amended as the rules shifted virtually daily. Thank you to the many of you who have expressed appreciation for the Club’s efforts to keep members safe. The WAC wholeheartedly supports the action taken by the state and county and remains purposeful in protecting the health of our members, team members, and the greater Seattle community.
Pursuant to directives from the state of Washington and King County Health authorities, the Clubhouse has temporarily suspended all in-house operations (aside from WeeWACs for full-time families only). The WAC Garage is also open. All other services are temporarily suspended.
We are introducing some new options during this time:
Essential staff will be onsite. The suspension of WAC Clubhouse operations is in effect until at least May 31.
Club management and WAC member leaders are committed to taking care of our wonderful WAC team members during this time of uncertainty. Through a combination of WAC work hours, PTO, city and state sick and safe time programs, and counseling eligible team members through the newly loosened unemployment application process, we intend to help team members stay as financially whole as possible. Thank you to the many of you who have expressed your concern for the WAC’s great staff.
As things evolve, we will continue to update you through email, on social media, and on our website. We understand the closure will have a significant impact on our WAC community and that you will have many questions. We kindly ask for your patience as we endeavor to answer them. You can reach Member Services at 206.464.3068 or at firstname.lastname@example.org.
The financial impacts on the WAC will be substantial. Virtually all non-dues revenue will shrink dramatically or stop completely. Membership dues are the lifeblood of the club industry and crucial in a crisis like this. We are all stewards of the great history of this Club, and critically now we must recognize that we are also responsible for its future. As such, we will not be refunding or freezing dues. The financial needs will continue—facility investments need to be completed and our spectacular team and family needs to get paid. Your continued support of the WAC as members and owners is essential as we weather the duration of this unprecedented situation. We need to come out of this in full strength and being the WAC that we all want to be: one of America’s best private city clubs.
The Washington Athletic Club is made up of great people–members and team members. We are all in this together. Let’s take care of each other.
WAC President & CEO